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Fine-Tuning LLMs for Ticket Resolution

Fine-tuning large language models for customer support enhances response accuracy, empathy, and compliance through efficient techniques like LoRA and QLoRA.
Image of Author zaoyang
zaoyang
Owner of \newline and previously co-creator of Farmville (200M users, $3B revenue) and Kaspa ($3B market cap). Self-taught in gaming, crypto, deep learning, now generative AI. Newline is used by 250,000+ professionals from Salesforce, Adobe, Disney, Amazon, and more. Newline has built editorial tools using LLMs, article generation using reinforcement learning and LLMs, instructor outreach tools. Newline is currently building generative AI products that will be announced soon.
•Last Updated:
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AI Agents vs. Chatbots: HR Recruitment Tools Compared

Explore the differences between AI agents and chatbots in HR recruitment, their benefits, drawbacks, and how to choose the right tool for your needs.
Image of Author zaoyang
zaoyang
Owner of \newline and previously co-creator of Farmville (200M users, $3B revenue) and Kaspa ($3B market cap). Self-taught in gaming, crypto, deep learning, now generative AI. Newline is used by 250,000+ professionals from Salesforce, Adobe, Disney, Amazon, and more. Newline has built editorial tools using LLMs, article generation using reinforcement learning and LLMs, instructor outreach tools. Newline is currently building generative AI products that will be announced soon.
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NEW

Fine-Tuning LLMs for Customer Support

Learn how fine-tuning LLMs for customer support can enhance response accuracy, efficiency, and brand alignment through tailored training methods.
Image of Author zaoyang
zaoyang
Owner of \newline and previously co-creator of Farmville (200M users, $3B revenue) and Kaspa ($3B market cap). Self-taught in gaming, crypto, deep learning, now generative AI. Newline is used by 250,000+ professionals from Salesforce, Adobe, Disney, Amazon, and more. Newline has built editorial tools using LLMs, article generation using reinforcement learning and LLMs, instructor outreach tools. Newline is currently building generative AI products that will be announced soon.
•Last Updated:
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NEW

Low-Latency LLM Inference with GPU Partitioning

Explore how GPU partitioning enhances LLM performance, balancing latency and throughput for real-time applications.
Image of Author zaoyang
zaoyang
Owner of \newline and previously co-creator of Farmville (200M users, $3B revenue) and Kaspa ($3B market cap). Self-taught in gaming, crypto, deep learning, now generative AI. Newline is used by 250,000+ professionals from Salesforce, Adobe, Disney, Amazon, and more. Newline has built editorial tools using LLMs, article generation using reinforcement learning and LLMs, instructor outreach tools. Newline is currently building generative AI products that will be announced soon.
•Last Updated:
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NEW

Prompt Debugging vs. Fine-Tuning: Key Differences

Explore the differences between prompt debugging and fine-tuning for optimizing language models, including when and how to use each approach effectively.
Image of Author zaoyang
zaoyang
Owner of \newline and previously co-creator of Farmville (200M users, $3B revenue) and Kaspa ($3B market cap). Self-taught in gaming, crypto, deep learning, now generative AI. Newline is used by 250,000+ professionals from Salesforce, Adobe, Disney, Amazon, and more. Newline has built editorial tools using LLMs, article generation using reinforcement learning and LLMs, instructor outreach tools. Newline is currently building generative AI products that will be announced soon.
•Last Updated:
00
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